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§— — Legal

Privacy Policy

Who we are

Sterlyn Build, 954 Eastern Avenue, Ilford, Essex, IG2 7JD. We are the data controller for information you send us through this website.

What we collect

When you request a bid we collect your name, phone number, email, project postcode, project type, description and any drawings you choose to attach.

Why we use it

Only to respond to your enquiry and prepare a quote. Our lawful basis is your request for us to take steps before entering a contract (UK GDPR Art. 6(1)(b)).

Sharing

We don't sell your data or use it for marketing. It is stored securely with our hosting providers, who process it on our behalf.

How long we keep it

Enquiries that don't lead to work are deleted within a reasonable period. Client records are kept as long as needed for legal and accounting purposes.

Your rights

You can ask to access, correct or delete your data, or object to how we use it, by emailing enquires@smcg.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

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